Metric · Efficiency
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Faster, fewer errors
What it tells you
Whether the AI feature actually saves time and reduces mistakes, compared with doing the task without it. Efficiency is the time; performance is the error rate. Report both.
How, from your logs
Time on task and error count per task, with and without the AI feature, on the same tasks. Add re-check time: how long people spend verifying AI output.
Benchmark
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Log events
task_started {task, condition}task_completed {task, condition, duration_ms, errors}recheck_time_ms {task, item}Pairs with
Research side · the property behind this metric
Property
Efficiency (Interaction). The speed at which a task can be performed. Donoso-Guzmán et al. 2025, Table 9
References
- Donoso-Guzmán et al. 2025, Table 9: efficiency and performance.
Editors
Practice: Thomas Van den Bossche · v0.1