Metric · Intention to use
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They want to keep using it
What it tells you
Whether people would choose the feature again tomorrow.
How, in 3 minutes
Three items after the task. For a product already in use, add the share of users who turn the feature on in week four.
Benchmark
No benchmark yet. Run the kit and send us yours.
Plan your test explains how to choose metrics and how many participants you need.
Questionnaire items
- I would use this feature in my daily work.
- Using this feature was pleasant.
- I would recommend this feature to a colleague. (0 to 10)
Answer on a 1 to 7 scale from strongly disagree to strongly agree unless the item states its own scale. The ULTRA team wrote or adapted these items for the kits and has not checked their reliability, so report them as ULTRA kit items and name any questionnaire they were adapted from.
Log events
feature_enabled {user, week}feature_disabled {user, week}Pairs with
Research side · the property behind this metric
Property
Intention to use (User experience). An individual's willingness to use an explanation in the future. Donoso-Guzmán et al. 2025, Table 9
References
- Donoso-Guzmán et al. 2025, Table 9: satisfaction and intention to use.
- Item three adapted from the SUPR-Q likelihood-to-recommend item, the questionnaire used in the Goose case; items one and two are ULTRA kit items.
Editors
Practice: Thomas Van den Bossche · v0.1